Ben Kiker on Social Learning in Action & Across the Enterprise

April 11, 2010 Sarah Danzl

Ben Kiker is the Chief Marketing Officer at Jive Software, the recognized leader in the emerging Social Business Software market. With over 3,000 customers and 15 million users, Jive works with some of the world’s most recognizable brands, revolutionizing how information and expertise is shared within their organizations.

In this podcast, Ben explains the four keys areas where social learning is taking hold in organizations: employee on-boarding, expertise location, internal collaboration, and partner on-boarding. He shares success stories in each of these areas from global marquee companies including Swiss Re, Toshiba, CSC, and Manheim. Ben also touches on who within organizations are generally the driving force behind social learning initiatives, discusses what drives rapid adoption & engagement, and shares best practices for implementing a social learning strategy within an organization. This is a can’t miss podcast!

About the Author

Sarah Danzl

Sarah manages the public face of Xyleme, overseeing all PR and Customer Communication. She is a specialist in written communications, media relations and reputation management. One of her favorite aspects of her job at Xyleme is working with the customers on on joint initiatives, including award applications.

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