Dr. Frank Nguyen on RLO’s for Performance Support

August 4, 2008 Sarah Danzl

Dr. Frank Nguyen is an assistant professor of educational technology at SDSU currently researching how to best combine performance support and training to improve human performance. In this podcast, he talks about how reusable learning objects can support this effort.

As the training industry shifts from monolithic training to enabling performance, Dr. Nguyen focuses on LO’s (learning objects) and RLO’s (reusable learning objects). The former are one-time constructs used in training courses and are simply distracters when it comes to performance support. The latter are reusable pieces of content that can also be output to performance support tools such as job aids and searchable databases. Dr. Nguyen also discusses technology, process engineering and change management issues associated with implementing reusable learning objects.

About the Author

Sarah Danzl

Sarah manages the public face of Xyleme, overseeing all PR and Customer Communication. She is a specialist in written communications, media relations and reputation management. One of her favorite aspects of her job at Xyleme is working with the customers on on joint initiatives, including award applications.

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